Ordering fast food behind a slow transaction

How many times have you been in a line at a fast food restaurant or at a takeout restaurant and witness the people in front of you waiting until they get to the front counter to decide what they’re going to order. This is particularly irritating to me when I go to a fast food restaurant like McDonald’s or Jack in the Box standing in line to make my order. When the person in front of me waits until the clerk behind the counter ask them what they want to eat. Then they take a while to look at the menu before ordering. They have been waiting in line for 10 minutes with the very limited menu in front of them.
I mean it’s not like there’s a whole lot on the menu to think about when you go and order in a place like this. And yet, when some people get to the front counter they do not know what they want and so they take several minutes to review the menu again. It is even more irritating when the adults wait until that moment and then ask their children what they want to eat. I almost want to scream out to the people “really you waited until now to think about what you’re going to order”?
This morning while I was in the vehicle line waiting to pay at the first window cashier the vehicles ahead at the pickup window seemed to not move at all for a long time. It was so bad that the cashier of the first window looked out her window and then told me she did not know why there was such a long delay. It has been my experience that when the vehicle goes to the second pick up window and there is a delay it means they are adding to their order or changing their order. And rather than move ahead and let the people behind them pick up their simple orders, they’ll just sit there and wait. I have seen the people at the second window advise that vehicle to pull up until their order is ready, but that is not what happened today. Myself and two other vehicles just waited in line until we could see the big bag fly through the pickup window to the waiting vehicle. Of course at this time the driver of the vehicle decided to make sure that everything was correct in the bag. And so there was still no movement in the line.
While I was in Los Angeles and in New York City I went to several takeout restaurants. And several times, almost like the soup NAZI of the Seinfeld TV show, if a person that was up at the front counter and hesitated to make an order quickly they were chastised and asked to step aside or even moved to the back of the line. Each time that that happened I could sense the total approval of all other people in line for the action taken by the clerk. I wish I could do the same thing at McDonald’s. I wish I could tell the mother with her four screaming children that if she did know what her order was going to be after waiting 10 minutes in line with me, she should step aside or go to the back of the line again. I even get a little irritated when after placing an order the person will get out a small coin purse and then slowly count out how many pennies nickels, dimes and quarters they had inside their purse to pay for their order.
I guess in my old age I am irritated when I am in line at a restaurant or at a grocer’s store and there is a delay in the processing at the cash register. Last week while waiting to check out at the grocery store the person in front of me waited until she was checking out to realize that she forgot something that she forgot to buy. The cashier than called out to one of the checkout people to run back to aisle number seven to get the item that the person had forgot to pick up. Then when the item got to the checkout stand and the cost of the item was displayed, the woman decided that it was too much and to take it off of her bill and put it back. After doing so the clerk displayed the amount of the bill. This time the woman pulls up a very large purse and begins to search around for her check book. After finding a checkbook she slowly went to each one of the previous checks. Now she had to go through her very large purse again to find a pen to write the check. The pen did not work, so she searched her purse again for another pen. Finally, the clerk gave her a pen and she took quite a while just to write down the information needed to complete the check. Now the clerk had to see the woman’s driver’s license and ask her phone number to be placed on the check back into the purse she went. All in all, this checkout took about 15 to 20 minutes.
Another real irritation at the checkout stand is when the checkout lane is supposed to be an express checkout and the number of items in the shopping cart should be 15 items or less. And so with the one item that I have decided to buy I decided to use the express checkout and walked over, got in in line behind a man with a cart. I did not realize that he had almost filled the cart and totally disregarded the item limit for this express cashier’s line. I couldn’t help but roll my eyes and give out a discussing grunt while standing behind the man with the cart. He could’ve cared less what I thought or what the cashier thought. He gave the cashier a hard time about some other prices on the items that he picked out and then he went to the same procedure as the woman I had just mentioned to fill out a check. Maybe in the 1950s using a check to pay for items was the way to go. But like most people I use a credit or debit card which takes a little to no time when cashing out. At least the items are scanned and the actual checking out goes quickly and with fewer mistakes.
I don’t suppose that the grocery store would entertain the idea of marking the checkout lane,” for those people who have time to waste checking out or slow checkout lane”? Maybe McDonalds could put a cash register that says “I haven’t made up my mind yet lane”.
Even further still, there could be the cone of silence brought down upon request over people like me so I can scream at the top of my lungs and therefore release the stress standing behind and waiting for the idiot in front of me.

Leave a Reply

Your email address will not be published.

This site uses Akismet to reduce spam. Learn how your comment data is processed.